The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • DISCLAIMER: Cafe eCig, LLC electronic cigarette products are only for use by those who are at or above the legal smoking age. If you are below the legal smoking age, please leave this website now. Cafe eCig, LLC electronic cigarette products are for recreational purpose only, they are not for treating nicotine addiction and they are not intended to diagnose, treat, cure, or mitigate any disease or condition. If you have any allergy to nicotine or any combination of inhalants, or if you are pregnant or breast–feeding, or if you have heart disease, diabetes, high blood pressure or asthma, please consult with your doctor before using any of our products. Please note that nicotine is addictive and toxic by direct swallowing or when coming in contact with the skin. Nicotine is known to cause birth defects and reproductive harm. Please keep it out of reach of children and animals.



  • Privacy Policy
  • Information that is gathered from visitors:

    In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website.

    Where registration is required, the visitor's email and a username will be stored on the server.

    How the Information is used:

    The information is used to enhance the visitor’s experience when using the website to display personalized content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.



  • Consumer Agreement
  • DISCLAIMER: Cafe eCig, LLC & Cafe eJuice products are only for smokers who are at or above legal age. You must be over the legal smoking age to purchase and/or use these products. If you are below the legal smoking age, please leave this web site now. Cafe eCig, LLC & Cafe eJuice products are for recreational purpose only, they are not for treating nicotine addiction and they are not intended to diagnose, treat, cure, or mitigate any disease or condition. If you have any allergy to nicotine or any combination of inhalants, or if you are pregnant or breast–feeding, or if you have heart disease, diabetes, high blood pressure or asthma, please consult with your doctor before using any of our products. Please note that nicotine is addictive and toxic by direct swallowing or when coming in contact with the skin. Nicotine is known to cause birth defects and reproductive harm. Please keep it out of reach of children or pets.



  • Shipping & Delivery
  • Shipping

    *We only ship to US residents at this time.*

    Orders are shipped to US Residents by first-class mail*, priority mail, or express mail only and you may choose which one at checkout. Orders are shipped by USPS within 72 hours unless our homepage states that we are closed for a holiday or if it is a postal holiday. MOST orders ship same day. If you absolutely need your order shipped same day please call and let us know BEFORE placing your order at 262-764-3069.

    *Please allow 5-7 days delivery for first-class mail shipments.


    All US orders over $59.99 ship PRIORITY mail FREE of charge!



  • Warranties
  • Warranty and Refund/Exchange Policy:

    14-Day Warranty

    All Products (unless specifically stated otherwise), carry an implied, industry-standard 14-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer, meaning modified power supplies and homemade vaporizing devices.

    The 14-Day warranty begins on the day the product is delivered to the customer.

    Atomizers carry a 3 day DOA guarantee (from day of receipt) so please try them when you receive your package.

    Items not covered under warranty include eliquid and clearanced items opened or not.

    Mods are covered under the original manufacturer’s warranty.

    Contact us immediately at smokerswanted@cafeecig.com if you receive any parts that are DOA or malfunction within the "Warranty Replacement Period".

    You will receive instructions on how to send the item(s) back. We will provide to you by mail or email (whichever you prefer), a pre-paid postage shipping label for the return of any defective items within the warranty period. Replacement item(s) are ONLY shipped after the defective item(s) are received back by Café eCig, LLC. We will be responsible for the cost of the return shipping of the replacement product(s) to the customer. All replacement/repaired product(s) are shipped USPS First-Class Mail unless the customer assumes the costs of USPS Priority Mail.



  • Return Policy
  • Refund/Exchange Policy

    All sales are final. We do not offer refunds. We do however, offer exchanges on defective items (see warranty section for more info) and on items that were shipped incorrectly. Please contact us immediately by email at smokerswanted@cafeecig.com if any of the above occurs. Whether opened or unopened, we do not offer exchanges on eliquid or clearance items.

     

    Order Cancellation Policy

    Please submit any cancellation immediately via email to smokerswanted@cafeecig.com or call 262-764-3069. Orders are often shipped the same day and once the order has been shipped, we will not be able to cancel your order.